How Church Members Hurt Pastors

The landscape of ministry has shifted dramatically in recent years. While every generation of clergy faces unique trials, the obstacles confronting modern church leaders are unprecedented. For those who served decades ago, the current pressures often pale in comparison to the multifaceted demands of contemporary leadership.

Why is pastoring so challenging today? The rise of social media has created platforms that are frequently weaponized against leadership, while the broader culture has become increasingly adversarial toward Christianity and local congregations. Amidst global polarization, the pastor pain from church members can often feel overwhelming and relentless.

These escalating tensions are among the top sources of discouragement for pastors today. Many leaders struggle to balance competing expectations and the emotional toll of constant ministry demands. Navigating complex interpersonal dynamics while adapting to rapid societal shifts creates a heavy burden that contributes to widespread ministerial exhaustion.

The recent study by the Barna Group should come as no surprise then. Four out of ten pastors are considering quitting! That should be a sobering reality. 

For pastors, though, the greatest pain comes from within the church instead of the culture outside the church. One pastor told me that he used to refer to it as “friendly fire” until he realized there was nothing friendly about it. 

I recently asked pastors how church members hurt them the most. It was amazing to hear these five responses repeatedly. 

1. When church members say they are not being fed. These words are used to attack the pastor’s preaching. Think about it. Many pastors work on their sermons 15 or more hours each week only to be told that their preaching is weak. A number of these pastors indicated that the members who used this attack most frequently are the ones who attend the least frequently. One pastor responded to an infrequent attendee who told him they were not getting fed with this retort: “You can’t be fed if you hardly ever come to the dining table.”

2. When church members say, “People are saying . . . “ Of course, “people” are rarely identified, so the pastor can’t go to them and speak with them directly. A number of pastors said that they get complaints about something they did or did not do, and they have no idea when or if this alleged offense took place. Some people like to hide behind a keyboard on social media; others like to claim “people” are saying. 

3. When church members stop giving. Most pastors do not know what their members give, but word usually gets to them about someone who had decided to protest through withheld giving. These members obviously think it’s their money, not God’s money. 

4. When church members say, “I love you, pastor but . . . “ Pastors told me that they only hear what is said after “but.” They would rather the church member simply speak negatively rather than couch the complaint or criticism in pseudo-love. 

5. When church members complain about the pastor’s family. Pastors know that their spouses and children aren’t perfect. And if something needs correction, they are willing to hear about it. But most of these complaints are petty and unfounded. And because you are talking about the pastor’s family, the attack is particularly painful.

When your pastor resigns this year, you probably will not hear any of these five issues in their reasons for departure. But you can be assured that the ongoing complaints, criticisms, and attacks have taken their toll.

Read more from Thom Rainer »

This article originally appeared on ChurchAnswers.com and is reposted here by permission. 

Thom Rainer
Thom Rainerhttp://ThomRainer.com

Thom S. Rainer serves as president and CEO of Church Answers and executive director of Revitalize Network. He served for 12 years as dean at Southern Seminary and for 13 years as the president and CEO of LifeWay Christian Resources. Also a respected researcher and former pastor, he has written more than 25 books, including many best sellers, such as I Am a Church Member. Rainer and his wife, Nellie Jo, have three grown sons, several grandchildren and live in Nashville, Tennessee.

Living and Leading Above the Warning Signs

We can’t lead well from last year’s spiritual fuel. We need a fresh touch from God today.

Campbellsburg Baptist Church: Mailed With Love

This Kentucky church included more of the older seniors, giving them a script, some stationery and stamps to personally write invitations to 10 people each.

A Personal Approach to Go and Make Disciples in 2026

Let’s face it: If our people who are believers can’t clearly articulate the basics of the gospel, we must be teaching them something else as more important.