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Recreating a Healthy Church Culture

By Desmond Barrett

A healthy church culture is essential to real transformation, yet many congregations mistakenly believe they have already achieved it. While most members claim their church is friendly and open to change, there is often a disconnect between those words and the reality of the pews. Frequently, the body of Christ is overshadowed by a deep-seated need to control the local institution. True systemic change requires transforming the church culture into a curated relationship with Christ, a process that sounds simple but becomes painful when removing the small idols members carry forward.

It is not until this systemic change begins that the toxic side of a congregation is fully exposed. This toxicity often bubbles up as gossip, financial pushback, or spiritual warfare between members and leadership. While a church culture might appear healthy from the outside, it can hide decades of dysfunction. Much like a brownfield cleanup after years of industrial waste dumping, restoring a church from years of toxicity requires a high cost in time, effort, and emotional investment.

Reclaiming the local church for God’s mission requires resilient leaders who are willing to pay the price of cultural renewal. Many churches avoid the difficult work of cleaning up, hoping that new ministry initiatives will flourish without addressing the underlying soil. However, a toxic environment eventually kills off new growth. Recreating a healthy church culture demands compassion, community, and a collective willingness to sacrifice personal preferences for the sake of the Gospel.

Compassionate Directness

Church leadership avoids having tough conversations because many are afraid to lose a member. That thought process has harmed the local church, hurt leadership, and driven a wedge between God’s plan and the people. What is missing in church culture today is compassionate directness. Arianna Huffington, founder of Thrive Global, wrote, “We define it as empowering employees to speak up, give feedback, disagree, and surface problems, pain points and constructive criticism. And to do this immediately, continuously, and with clarity, but also to do it with compassion, empathy and understanding. With this as the foundation of company culture, both employees and the business can course-correct, overcome challenges, grow, evolve, achieve peak performance, reach their highest potential and truly thrive.” 

Challenging topics will come to mind as you discern God’s will for the church. The church can either ignore them, like whistling past the graveyard or pause and use compassionate directness to address the foundational issues that have come forward. These conversations will be challenging but should be done with a Christ-like spirit. 

Having a compassionate spirit does not mean you ignore the significant issues in ministry. The church should address the problems, speak clearly and confidently about them, and find a way forward that highlights God throughout the process. It does not mean you keep doing something to keep someone or a program. Instead, you do what is right to honor God always in all ways.

Community Partnership

The church’s leadership cannot be a lone ranger ministry. One person does not drive the church forward, but a team developed through a healthy understanding of the ultimate goal for the church’s future. When addressing cultural change within the church, it may seem that the leadership and members are on opposing sides of the overall change mandate but understand with time, all sides will see that they are on the same side but might be coming at the problem from different viewpoints. This is not to say that some might leave the church disgruntled by the change and how it impacted their idols in the church. But the change enacted was used by God to cleanse their hearts, not chase them away. 

The spirit of surrendering comes to the forefront when developing a community partnership. The goal is to move as one closer to the One (God) over time by navigating the challenging season of creating a healthy church. It will take discernment through prayer, godly leadership, and thickening spiritual skin to take the arrows of negativity spouted by the ones affected by the change. While the process is painful for all involved, the healing balm will protect the leadership team and bring the community of faith closer together by staying close to God. 

Compromise Success

There is no clear winner in recreating a healthy church culture from a human perspective. Someone will get hurt. The flesh will get in the way of the fear of God and drive some to resent the change. The resentful ones will share their displeasure openly in conversations, leaving the church or at least withholding their engagement in the church as active members. In the spiritual realm, success is seen through compassionate directness, developing community partners who buy into the new season of direction inside the church, and compromising success.

Compromise success is not defined from a business perspective but a spiritual one. It is a church comprised of members who are fully committed to Christ’s call on their lives, laying down their preferences for God’s will through the church. No piece of furniture, room assignment, or worship style will get in the way of the sold-out member. Huffington said, “Success won’t just mean being able to adapt to any one particular moment, but to the idea of accelerated change itself.”

Compromise success enables the believer to adapt to the changing nature of the church and see it as a God-honoring time of refining the church through the evaluation of programs, people, and ministry positions to recalibrate them for the season God is leading the church. It is an exciting time to serve in the church’s life because the members know it is not about them but about God. The church wins when the focus moves from the self to the Savior.

The idea that the church must die with this generation because of the changing culture around the local church is a falsehood that should be re-examined. Be determined as a lay or pastoral leader in the church to recreate a healthy church culture through compassionate directness, community partnership, and compromise success.

Desmond Barrett

Desmond Barrett is the lead pastor at Winter Haven First Church of the Nazarene in Winter Haven, Florida. He is the author of several books, most recently, Helping the Small Church Win Guests: Preparing To Increase Attendance (Wipf & Stock Publications) and has done extensive research in the area of church revitalization and serves as church revitalizer, consultant, coach, podcast host and mentor to revitalizing pastors and churches.
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