What NOT to Say to Someone in Pain

Several years ago, I was getting some kinks worked out of my back by a physical therapist. As the therapist torqued my left leg into a pretzel, she told me about a friend who recently got news about a life-threatening medical condition. As my therapist shared, she felt unsure about what to say to her friend facing such sadness.

Even though I’ve been in ministry over 35 years, the right thing to say to a person in pain still eludes me. What should we say to someone like her friend? Or better yet, what should we not say?

Since our youngest was diagnosed with a brain tumor 28 years ago (and is now doing well), what people have said to us through the years has run the gamut from perfect to really bad. Most people really want to encourage us when we hurt, but they often say exactly what you don’t need to hear.

Here are a few statements to NEVER say to someone in pain, no matter what kind of pain.

“Everything will be all right. God’s in control.” (Yes, God is control, but everything may not turn out all right.)

“Just have more faith and you will be fine.” (Platitude.)

“God told me that you’d be healed/your problem will go away.” (Why did he tell you and not me?)

“Could there possibly be some sin in your life?” (Sounds like one of Job’s friends.)

“My [aunt, uncle, grandmother, etc.] faced the same thing and they were healed.” (I’m not your aunt, uncle, grandmother, etc.)

“Well, I’m facing such and such …” and then this person prattles on and on about himself or herself, seemingly oblivious to our pain. (You really didn’t hear me, did you?)

“Just let us know what we can do.” (Often this really means nothing, or else they would have gotten specific on the spot.)

Words carry great power. The book of Proverbs tells us they have the power of life or death and that a well-placed word is very valuable. This verse is a great one.

“The right word at the right time is like precious gold set in silver.” (Prov. 25:11)

I’d love to hear words that you’ve heard or said that were like gold in times of pain.

Charles Stone is the senior pastor of West Park Church in London, Ontario, Canada, the founder of StoneWell Ministries and the author of several books, including most recently Brain-Savvy Leaders: The Science of Significant Ministry. This post was originally published on CharlesStone.com.

Charles Stone
Charles Stonehttp://CharlesStone.com

As a pastor for over 43 years, Charles Stone served as a lead pastor, associate pastor and church planter in churches from 50 to over 1,000. He now coaches and equips pastors and teams to effectively navigate the unique challenges ministry brings. By blending biblical principles with cutting-edge brain-based practices he helps them enhance their leadership abilities, elevate their preaching/ teaching skills and prioritize self-care. He is the author of seven books. For more information and to follow his blogs, visit CharlesStone.com.

How Does Church Planting Benefit the Sending Church?

Can giving away your best people be a good thing?

How Does Understanding God’s Happiness Change Lives?

As much as I believe in the holiness of God, I also believe in emphasizing God’s happiness as a legitimate and effective way to share the gospel with unbelievers or to help Christians regain a foothold in their faith.

You Can’t (and Shouldn’t) Please Everyone

Learning to balance the natural tension of loving and caring for people, but not allowing someone to leverage their personal agenda or hijack the vision of your church is part of the leader’s responsibility.