The Come Back Effect

The Come Back Effect
How Hospitality Can Compel Your Church’s Guests to Return
(Baker, 2018)

WHO: Jason Young, director of guest services at Buckhead Church and North Point Ministries, and Jonathan Malm, who runs SundaySocial.tv and ChurchStageDesignIdeas.com.

THEY SAY: “No matter how over-the-top your service, if it doesn’t connect with the emotions of the guest, it isn’t hospitality. Hospitality is about the feeling.”

THE BIG IDEA: This book provides church and ministry leaders with practical ideas and valuable approaches to creating a ministry driven by hospitality.

THE PROGRESSION:
Divided into 10 chapters, this book offers straightforward steps churches can take to create an environment so hospitable that guests will feel compelled to return.
Some of these ideas include creating a culture not a job title, being fully present, choosing values over policies and knowing the guest. Each chapter ends with a list of key points and takeaways.

“That’s when you start seeing the come back effect—when you care enough about your guests to create an atmosphere where real ministry can take place.”

Order this book from Amazon.com »
Read an excerpt from this book »

Kingdom Fellowship AME Church: ‘A Heart for the People’

Kingdom Fellowship also carries on the tradition of addressing community needs. “The Black church has always seen itself as providing not just spiritual leadership, but holistic leadership,” Pastor Matthew Watley says.

God Is Doing Far More Miracles Than We Realize—Every Day in Human Hearts

We don’t lack miracles in our lives! What we lack is the vision, the eternal perspective, that allows us to see and experience and marvel at these miracles.

Ed Stetzer: Who We Are

We are called to cultivate human flourishing and societal transformation throughout the world as a testimony to the truth of the gospel.