Exceeding Expectations: How to Delight Guests with Exceptional Service
Exceeding Expectations starts with practical protocols to ensure that no visitor ever sits alone.
Exceeding Expectations starts with practical protocols to ensure that no visitor ever sits alone.
Delegation is necessary for your growth and the growth of others. So how do you do it well?
How did Jesus spend his time? Who are your twelve? When considering Jesus’ ministry, it’s easy to picture him preaching to crowds, performing miracles and healing the sick. However, a closer look at the Gospels reveals that three-fourths of his emphasis was on training his disciples.
Here are mistakes I've made in the past along with some solutions.
The need to focus on cultivating the flourishing of our people and ensuring that our churches are truly thriving, within the thriving churches framework.
Integrity is the unseen inner quality that helps a sustaining ministry live most like Jesus. It requires deeply embraced biblical values, personal discipline and the power of the Holy Spirit.
Healing pastoral pain taught me how to rebuild after the hurts that come with being a church leader.
The pursuit of equality, justice and civility involves publicly protecting those who are under threat, a powerful witness of solidarity in times of racial and political division.
In spite of otherwise good intentions, many churches are governed by the metrics of the last century, signaling a need for a Church OS Update.
Withholding information creates roadblocks to operating well.